FAQ Q: Are you a factory or trading company? We are the factory for more than 13 years. we also have a bottom factory Q: Does your factory pass any Audits? Yes, our factory have passed BSCI, COC,GMP and Wal-mart Q: What's your factory location? Hangzhou, Zhejiang Province, about 1 hours from Shanghai by train. Q: Can we print our own brand? Yes, of course. Q: Can you make samples according to our own design and requests? Yes, we have professional design team to make the OEM samples according to clients' requirements. Q: What's the sample time? 5-7 days after details provided and sample fee received. Q: What's the delivery time? Usually the order will be finished in 30-45 days after sample approved and deposit received. If your order is urgent, that's acceptable however you will need to pay more money.